Let Us Be Your Resource in Property Management

At Cool Realty, LLC, relationships are important to us. We understand the value of communication and protecting the friendships that you have created with your clients over the years. That is why we developed our agent referral program to let you as a real estate agent focus on sales and rest assured that your clients have the care and support they need with a property manager.



At Cool Realty, LLC, we specialize exclusively in property management, and we have designed our Agent Referral program to give the same level of care and attention that you would give to your clients. We focus on having a full-service property management solution that takes care of the property from start to finish. This means that when you start working with your client again, the home will be as good as or better than when you left it.


Our pledge is to maintain the property and provide the best possible support to your client and smoothly transition them back to you once they are ready to sell. As property management specialists, we only focus on property management and will never take your client away from you.


We are your resource in property management. Contact us today to find out how we can mutually work together and combine our complementary services.

1. Property Monitoring and Inspections

  • Routine Property Visits: Regular scheduled visits to check the overall condition of the property, ensuring there are no signs of damage, leaks, or security issues.
  • Exterior Inspections: Walking the perimeter of the property to check for signs of trespassing, vandalism, or weather-related damage.
  • Interior Inspections: Checking the inside of the home for issues like water leaks, HVAC problems, or pest infestations, ensuring everything remains in good condition.

2. Mail and Package Handling

  • Mail Collection: Collecting mail regularly to prevent buildup, which can be a sign of vacancy and attract unwanted attention.
  • Forwarding or Storing Mail: Forwarding important mail or packages to the property owner’s preferred address or storing them securely on-site.
  • Package Monitoring: Bringing in any delivered packages to avoid theft or damage.

3. Utility Management

  • Thermostat Adjustments: Monitoring and adjusting the thermostat to maintain an appropriate temperature and protect the home from extreme weather, preventing issues like frozen pipes or humidity-related problems.
  • Lighting Adjustments: Turning lights on and off at specified times to give the appearance that the home is occupied, increasing security.
  • Water and Plumbing Check: Running water to prevent stagnant water in pipes and ensuring there are no leaks or plumbing issues.
  • Electrical Checks: Verifying that all electrical systems, including smoke detectors and alarm systems, are functioning properly.

4. Security Enhancements

  • Alarm System Monitoring: Ensuring security systems are armed and operational, and addressing any triggered alerts.
  • Door and Window Checks: Verifying that all doors and windows are securely locked after each visit.
  • Key Access Management: Managing key access for vendors, real estate agents, or service providers that need entry to the home.

5. Seasonal Maintenance

  • Lawn and Landscaping Care: Ensuring that lawns are mowed, leaves are removed, and plants are watered to maintain curb appeal and avoid the appearance of neglect.
  • Snow Removal (if applicable): Managing snow removal from driveways and walkways during winter months to prevent accidents and maintain accessibility.
  • Pest Control: Regular checks for signs of pests or infestations, and scheduling pest control services as needed.

6. Cleaning and Upkeep

  • Pre-Scheduled Cleanings: Arranging regular or one-time cleaning services to keep the property fresh and ready for showings or the owner’s return.
  • Debris Removal: Checking for and removing any debris, trash, or unwanted items that may have accumulated around the property.

7. Vendor Management and Repairs

  • Coordinating Repairs: Handling minor repairs as needed, such as fixing leaky faucets, checking appliances, or replacing lightbulbs.
  • Overseeing Vendors: Managing access and overseeing vendors for services like plumbing, electrical work, or larger maintenance projects.
  • Emergency Repairs: Providing immediate assistance and coordinating emergency repairs in case of unforeseen issues like water leaks, storm damage, or electrical faults.

8. Pre-Listing or Pre-Move-In Preparations

  • Turn-On/Turn-Off Services: Coordinating the turning on of utilities before the owner’s arrival or before property showings and turning them off when no longer needed.
  • Staging Assistance: Preparing the home for sale or rental by arranging staging services or decluttering as needed.

9. Reporting and Communication

  • Regular Updates: Providing detailed reports after each visit, outlining the condition of the property and any actions taken, including photos for added assurance.
  • Incident Reporting: Immediate notification to the property owner if any issues are found, such as security breaches, weather damage, or maintenance concerns.

10. Optional Add-Ons

  • Key Holding Service: Securely holding keys for emergency access or to assist realtors, inspectors, or service providers.
  • Weekly Trash/Recycle Service: Managing trash and recycling bins to ensure they are placed at the curb and brought back in after collection.
  • Window and Door Airing: Periodically opening windows and doors to air out the property and prevent musty smells from developing in the vacant home.



Glossary of Terms

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